Terms and Conditions Orange88 — Complete Platform Rules Guide

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Player") and orange88 ("Platform", "We", "Us"). This document governs all aspects of your use of the website, mobile app, and services provided by orange88.

By accessing or using any part of the orange88 platform, you immediately agree to comply with all rules set out in these Terms. This includes any amendments or updates made from time to time by orange88.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy ours, which forms part of the overall agreement between you and orange88. In the event of any conflict, these Terms shall take precedence.

Orange88 reserves the right to change, add, or amend any part of these Terms without prior notice. However, for material changes, we will endeavour to notify players via in-platform notifications or their registered email.

To be eligible to use orange88's services, you must meet all of the following requirements:

• Aged 18 years and above at the time of registration and throughout your use of the platform.
• Be located in a jurisdiction that permits participation in online betting and gaming activities.
• Not appearing on any self-exclusion list or prohibition issued by any relevant regulatory body.
• Not acting as a representative or agent of any third party while using the platform.
• Possess full legal capacity to enter into a legally binding agreement.

Orange88 reserves the right to request age and identity verification at any time. Users who fail to provide the required verification documents within the specified period may face temporary suspension or account closure. This is a standard protective measure implemented in the interest of all parties.

If you discover that a minor has accessed this platform, please contact our support team immediately so that appropriate action can be taken.

Each player is only permitted to register and maintain one (1) active account at orange88 at any one time. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts along with the freezing of any existing balances.

During the registration process, you are required to provide accurate, complete, and up-to-date information. The details required include:

• Full name as stated on your official identification document.
• A valid date of birth for age verification.
• An active and reachable email address.
• A mobile phone number registered in Malaysia.
• Bank account details for transaction processing purposes.

You are solely responsible for ensuring your account information is kept up to date. Any losses arising from inaccurate or outdated information are entirely the user's responsibility.

Your account password must be kept secure and must not be shared with anyone. orange88 will never ask for your password via email, phone, or any other channel. If you suspect your account has been compromised, contact our support team immediately.

Orange88 accepts deposits via a range of approved payment methods, including online banking from Malaysia's major banks, digital wallets, and other methods listed on the platform. All deposits are processed in Malaysian Ringgit (MYR).

The terms relating to deposits are as follows:

• The minimum deposit per transaction is as stated in the Deposit section of the platform.
• All deposits must be made using a payment method registered in the account holder's own name — third-party deposits are not accepted.
• Orange88 does not charge any processing fees for deposits; however, payment service providers may impose their own charges.
• Deposited funds are non-refundable except under specific circumstances such as a verifiable technical error.
• Orange88 reserves the right to request additional verification before accepting deposits exceeding certain limits, as part of our KYC (Know Your Customer) procedures.

If you experience any issues with a deposit transaction, please contact our support team within 24 hours of the transaction. We will investigate and resolve the matter as promptly as possible.

Players wishing to withdraw their winnings may do so via the withdrawal methods available on the platform. All withdrawal requests will be processed within the stated timeframe, subject to successful verification.

• Withdrawals may only be made to a bank account or digital wallet registered in the same name as the account holder.
• Players may be required to complete an identity verification (KYC) process before their first withdrawal is approved.
• Withdrawals are processed within 15 to 30 minutes for fully verified accounts.
• Orange88 reserves the right to suspend withdrawals while an investigation is conducted if signs of suspicious activity are detected.
• Any taxes or charges related to winnings are the player's sole responsibility under applicable laws.

Withdrawals involving bonuses or promotions may be subject to additional wagering requirements. Please review the relevant promotion terms before submitting a withdrawal request to ensure all conditions have been met.

Orange88 offers a variety of bonuses and promotions from time to time to provide added value to our loyal players. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

General rules for all orange88 bonuses and promotions:

• Each bonus carries a wagering requirement that must be met before any withdrawal can be made.
• Bonuses may only be claimed once per player, household, IP address, and device, unless otherwise stated.
• Misuse of the bonus system, including opening multiple accounts to claim bonuses repeatedly, is strictly prohibited.
• Orange88 reserves the right to cancel bonuses and any winnings derived from them if abuse is found to have occurred.
• Bonus credit cannot be transferred or cashed out directly — it must be used for gameplay first, in accordance with the stated terms.
• The validity period of a bonus is as stated in the relevant promotion terms. Expired bonuses cannot be reactivated.

We encourage players to read the terms of each promotion carefully before accepting any bonus offer. Any bonus-related enquiries can be directed to our support team via live chat, available 24 hours a day.

All games offered on the orange88 platform — including slots, live casino, sports betting, fish shooting, and other games — are operated in accordance with the specific rules set by their respective game providers. Players are responsible for understanding the rules of each game before participating.

• All game results are final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical disruption or system error during gameplay, orange88 reserves the right to void the affected round and refund the original bet.
• Players are prohibited from using any automated software, bots, or third-party tools to gain an unfair advantage in any game.
• Attempting to exploit technical vulnerabilities, software bugs, or system errors will result in account closure and balance freezing.
• For sports betting, orange88 reserves the right to void any bet if there is a sudden change in game conditions or if inaccurate information was present at the time the bet was placed.

Orange88 uses certified random number generators (RNG) for all chance-based games, ensuring every outcome is fair and unbiased. Game integrity is our top priority.

All orange88 players are expected to conduct themselves with courtesy, honesty, and responsibility while using the platform. The following behaviour is strictly prohibited:

• Any form of fraud, manipulation, or attempts to deceive the platform system or other players.
• Use of offensive language, threats, or disruptive behaviour through any communication channel on the platform.
• Sharing account information or allowing another party to use your account.
• Any activity related to money laundering or illegal financing.
• Any attempt to disrupt platform operations through cyberattacks, viruses, or other malicious technical means.
• Impersonating orange88 staff or other players to obtain unauthorised information or advantages.

Orange88 works closely with relevant authorities to address any illegal activity occurring on the platform. We reserve the right to report suspicious activity to the appropriate authorities without requiring prior user consent.

Orange88 reserves the right to suspend or close a player's account under the following circumstances:

• Violation of any rules stated in these Terms and Conditions.
• Failed identity verification or refusal to provide requested documents.
• Suspicious activity potentially involving fraud or money laundering.
• Voluntary self-exclusion request by the player for responsible gaming reasons.
• Instructions from the relevant authorities.

Players wishing to voluntarily close their account may contact our support team. Valid balances will be returned to the player once all required verification and investigation processes are complete, provided no breach of terms is found.

In cases where an account is closed due to a violation, orange88 reserves the right to freeze all balances in that account while an investigation is conducted. orange88's decision in such matters is final.

Orange88 respects each player's privacy and is committed to protecting personal data collected during the registration and platform usage process. All personal information is handled in accordance with Privacy Policy our detailed terms.

In summary, orange88 collects and uses personal data for the following purposes:

• Verifying player identity and securely processing financial transactions.
• Complying with legal and regulatory requirements, including KYC and AML (Anti-Money Laundering) procedures.
• Providing effective and responsive customer support services.
• Sending relevant promotional information and platform updates — with your consent.
• Improving the user experience through usage data analysis that does not identify individuals.

All data is stored with 256-bit SSL encryption and protected by a multi-layered security system. orange88 will not sell or disclose your personal information to third parties without your consent, except as required by law.

Orange88 provides the platform on an "as-is" basis without any express or implied warranties. We are not liable for any losses, damages, or costs incurred by players in the following situations:

• Service disruptions caused by factors beyond orange88's control, including internet infrastructure failures, natural disasters, or third-party actions.
• Losses resulting from the use of insecure login credentials or credentials shared with another party.
• Game outcomes that do not favour the player — this is part of the risk accepted when participating in any betting activity.
• Delays in transaction processing caused by third-party payment service providers.
• Any indirect, consequential, or special damages arising from the use of the platform.

Under any circumstances, orange88's maximum liability to any player is limited to the net deposit amount made by that player within the 30 days prior to the claim being submitted.

Orange88 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. The "Last Updated" date at the top of this page will be revised to reflect any changes made.

For material amendments — such as changes to withdrawal policies, key bonus conditions, or liability limits — orange88 will endeavour to notify players via:

• In-platform notifications displayed upon your next login.
• An email sent to the address registered in the player's account.
• A notice prominently displayed on the platform's main page for a reasonable period.

Continued use of the orange88 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you disagree with any changes, you have the right to close your account by contacting our support team.

These Terms and Conditions are governed by applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation before any legal action is taken.